POLICIES / CONTACT US |
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| general | Coned yarn is sold by weight. Prices are listed both per pound and per cone. If there are any questions, please contact us. Multiple cones will be examined for dye lot prior to shipping. Orders may be placed by phone, email, fax or online. Our warehouse is a completely smoke-free environment. |
| payment | Paypal to "sales@btyarns.com", Money Orders, Checks, all major Credit Cards |
| fees | Sales Tax is applicable to delivery addresses in Ohio, unless a valid seller's permit is on file. We do not charge any Handling Fees. |
| shipping | In stock items ship within 24 hours of receipt of Payment via UPS or USPS. We ship every weekday. Tracking numbers are available. Estimate your shipping costs at UPS. Orders are shipped from 44050. |
| delivery | We ship UPS Ground Service in the USA. Overnight service is available. For shipments outside the US we use United States Postal Service and we can provide charges prior to shipping. |
| returns/refunds | Please contact us before returning any item. Refunds will be issued for any item that is defective. Returns for any other reason than defect must be made within 30 days and are subject to a 25% restocking fee. Please note: We can refund shipping costs only if the return is a result of our error. |
| wholesale accounts | Wholesale accounts are available. A valid business license or resale permit is required. An opening order of $500 is required and $250 after that. Orders under $250 will be charged retail pricing. |
| contact us | BT Yarns 176 Mallard Creek Run LaGrange, OH 44050 440-229-1445 440-628-5188 fax Email: info@btyarns.com |
| We appreciate your business. if at any time you have a question about ordering, please call us. |
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Copyright (c) 2008 BT Yarns All rights reserved. |